Cancellations & refunds
Simple, because we take little in advance.
Washes and detailing
Nothing is taken in advance, so there is nothing to refund. Cancel up to two hours before at no charge.
Ceramic coating
A 50% deposit holds the bay for two days. Cancel more than 48 hours ahead and it is refunded in full; inside 48 hours, half is retained for the bay and preparation.
If we get it wrong
Tell us within 48 hours and we re-wash the car or refund that service. If a coating fails inside warranty, we correct it.
How refunds are paid
Back to the original payment method within five working days.